· An On-Going Subscription is the most convenient way to enjoy freshly roasted coffee; brought to you by our roaster Counter Culture Coffee. With this subscription, we send a coffee of your choice at your chosen frequency and quantity. This type of subscription indefinitely continues until you cancel your subscription.
· For this type of subscription, the frequency option is once a week, or every two weeks, or every three weeks, or every four weeks.
· Each subscription order receives 5% off the retail price and free shipping via USPS. You always have complete control over your Coffee Subscription orders, and we send an email reminder before it ships. You can change your delivery frequency, next order date, or quantity anytime by logging into your Account Portal (see below for detailed instructions).
· If you decide to adjust your subscription, please provide a 24-hour lead time before your renewal date. If you request a change through our Customer Experience team, please provide 72 hours notice.
· Another exciting perk to subscribing is our subscriber exclusive virtual tastings. In these live virtual tastings, our Education team guides subscribers through brewing tips and shares further info about the included subscription coffees.
· Please note, recurring subscriptions are only available to US customers at this time. We apologize for any inconvenience.